Ducati’s Stimulus Package: Free Servicing for a Year
Ducati has announced a promotion whereby this summer purchasers of 2008-09 model year Ducatis will receive free service for a year.
The program enables a Ducati owner to simply ride and enjoy their new bike. The offer includes the first year of regularly scheduled maintenance updates on 2008 and 2009 Ducati models. All a customer needs to do for qualification is purchase a new Ducati from a participating dealer between June 4 and August 31 2009, fill out the program enrollment form and start riding.
The program includes the 2 services that could be expected in the first 12 months. Please note that the offer applies to 2008 and 2009 model year Ducati’s only so the new Streetfigther is not eligible.
The Full Factory Support maintenance program covers the first two services as outlined in your owners manual and include:
Service 1: to be performed within 6 months of delivery date or 600 miles, whichever comes first.
Service 2: to be performed within 12 months of delivery date or 7,500 miles*, whichever comes first. To be eligible for the program, Service 2 service must be completed no later than 30 days within one year of the delivery date of your motorcycle.
Ducati USA has listed a FAQ on their site which is reproduced below.
Source: Ducati North America Press Release
What models are eligible for the program?
All new and previously unregistered 2008 and 2009 Ducati models purchased from June 4, 2009 to August 31, 2009 at participating dealerships.
How do I know I am signed up for the program?
Your dealer will have you sign an acknowledgment form and then register you online. An e-mail confirmation will be provided to you once the paperwork has been received by Ducati North America.
How do I know if my dealer is participating?
Participating dealers will be listed by 11:59pm PST on Wednesday, June 10. But why wait? Tell your dealer to sign up now!
What services are covered under the program?
The Full Factory Support maintenance program covers the first two services as outlined in your owners manual and include:
Service 1: to be performed within 6 months of delivery date or 600 miles, whichever comes first.
Service 2: to be performed within 12 months of delivery date or 7,500 miles*, whichever comes first. To be eligible for the program, Service 2 service must be completed no later than 30 days within one year of the delivery date of your motorcycle.
*If you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.
What items are included in the services?
Service 1 includes the following maintenance operations:
* Change engine oil
* Change engine oil filter
* Check brake and clutch oil level
* Check chain tension, alignment and lubrication
* Check brake pads. Replace as needed
* Road test motorcycle
Service 2 includes the following maintenance operations:
* Change engine oil
* Change engine oil filter
* Check brake and clutch oil level
* Brake and clutch controls check and adjustment
* Check and lubricate starter/accelerator controls
* Tire pressure and wear check
* Check chain tension, alignment and lubrication
* Check brake pads. Replace as needed
* Check warning and instrument lighting
* Check and tighten engine to frame mounting nuts
* Check side stand
* Check front wheel tightening nut
* Check rear wheel tightening nut
* Check external fuel line
* Check front fork oil and rear shock absorber for leaks
* Check front sprocket
* Lubrication and greasing at all required points
* Check battery and charging system
* Road test motorcycle
* General cleaning
* Check coolant level (4 valve models only)
* Check power fans and cooling circuit seals (4 valve models only)
* Change fuel filter (S4RS and S4R models only)
Ducati service intervals and required operations are related to both time and mileage. Note that if you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.
Can I have my second service done before 12 months?
Yes. Under the this program you can complete the 2nd service within 30 days of the 1-year anniversary of delivery of your motorcycle.
Note: The second service should be performed no later than 12 months or 7,500 miles, whichever comes first. If you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.
Where do I bring my motorcycle for service?
You can bring your motorcycle to any authorized Ducati dealer participating in the program. The list of participating dealers will be posted on this page by 11:59pm PST on Wednesday, June 10.
How do I claim the cost of the services?
Simply schedule your services with your participating dealer and they will handle the details.
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